Software is increasingly polarized into utilities and entertainment. Utilities help us work and are becoming more rigorous. We’re looking for helpful software that understands our context and guides us through the process, whether it is search or a complex business task.
I believe that “Search is the most important utility on the web” and that the new search technologies that are seeing the light of day are going to change how we work (but hey I am biased!) but what’s even more important to mention is the fact that these search applications are becoming more aware of the context of search and will provide us with more guidance. We want to find the answers without having to wade through piles of results.